How Helpert Assist Works
Our service is designed with your well-being in mind, so you can focus on what truly matters—caring for your patients and yourself.
HOW HELPERT ASSIST WORKS
Three Easy Steps to Effortless Balance
Sign Up in Minutes!
Fill out a simple form, and your dedicated Success Manager will contact you to tailor our services to your specific needs, ensuring everything is compliant and ready to go.
Meet Your Two Dedicated VHAs
You’ll be paired with two Virtual Healthcare Allies (VHAs) who understand your busy schedule across different days. Whether it’s weekdays or weekends, we ensure someone is always available to support you, 7 days a week.
Enjoy the Freedom to Focus on Patient Care
With all the time-consuming tasks handled and round-the-clock support from your VHAs, you can focus fully on delivering exceptional patient care—without the stress of paperwork and scheduling.
What Makes Our Virtual Healthcare Ally (VHA) Special
At Helpert Assist, our Virtual Healthcare Allies (VHAs) from the Philippines are uniquely qualified to support visiting nurses and healthcare professionals like you.
Trained by Visiting Healthcare Professionals
Our VHAs receive training directly from a visiting nurse, ensuring they are well-prepared to assist with scheduling, patient communication, and charting, making your workflow smoother.
Hardworking and Reliable
Known for their dedication and strong work ethic, our VHAs are committed to helping you. They go the extra mile to ensure your day runs smoothly
Experienced with US-Based Healthcare Providers
Our VHAs have worked with major US healthcare providers. With their background in Business Process Outsourcing (BPO) for healthcare, they are familiar with EHR systems, appointment management, and the protocols for managing patient records and other critical tasks efficiently.
Phone-Ready and Professional
With their experience in healthcare-related BPO services, our VHAs are skilled in handling patient calls, confirming visits, and making follow-up calls. This ensures that your patient communication is smooth and reliable, leaving you more time to focus on direct patient care.
Caring and Compassionate
Coming from a culture that values hospitality and care, our VHAs handle every task with warmth and professionalism, ensuring that your patients receive the attention they deserve.
HIPAA Certified and Secure
Every VHA is HIPAA certified and trained to manage patient information securely. You can trust that they handle sensitive patient data with the highest level of security, helping you stay compliant and protecting your patients’ privacy.
We don’t just assist—we understand. Backed by nurses, for nurses.
Why You Can Trust Helpert Assist
By Visiting Nurses, For Visiting Nurses
Our solutions are designed by visiting nurses and healthcare professionals with real-world experience. We've faced the same challenges you encounter every day, so we provide support that truly understands your needs.
HIPAA Trained & Certified
We know patient confidentiality is non-negotiable. Our VHAs are HIPAA certified and fully trained in the secure handling of sensitive patient data. Your records are always safe with us.
Thorough Background Checks
All of our VHAs undergo rigorous background checks before joining Helpert Assist. We prioritize security and integrity, ensuring that only trustworthy professionals are supporting your practice.
Privacy & Compliance Commitment
To ensure full compliance and protect patient information, we establish secure agreements with all healthcare providers, adhering to strict confidentiality and data protection standards.
Comprehensive Training and Certification
Helpert Assist’s certified VHAs are expertly trained in scheduling, HIPAA compliance, and patient coordination, ensuring top-notch service and reliability.
Secure Technology
We use encrypted, secure platforms to manage scheduling, patient data, and communications. Our technology is built to ensure that all information is safeguarded, making us a trusted partner in your day-to-day operations.
Pricing
Transparent Pay-Per-Patient Pricing
At Helpert Assist, we value clarity and simplicity. Our pay-per-patient model is designed with you in mind—only pay for the specific support you need, with well-thought-out, budget-friendly pricing.